When you’re putting all your worldly goods into a van and sending them off on the road (or by ship or plane), why wouldn’t you insure them? Unfortunately, it’s very easy to convince yourself that it’s a cost that can be cut during an expensive process.
Customers Mr and Mrs T had a horror story about their previous move, five years ago. Trying to save money, they’d gone with a local “man with a van”. Some of these are professional and responsible, but not all, and this one convinced the Ts that insurance was an optional extra.
Unfortunately, the driver carelessly left the lorry unlocked at a service station and returned to find it gone, with all the Ts’ possessions. They sued the firm for compensation, but it went into liquidation and they received very little.